SVC COORD OCC HEALTH PRN

About the role

Location: Johns Hopkins Howard County Medical Center, Columbia, MD 21044. Category: Nursing. Employment Type: Casual / On Call. Shift: PRN/Days (8-hour shifts). The Service Coordinator will handle all administrative aspects of the employee interaction by providing exemplary customer service while assisting employees during their visit to the Employee & Occupational Health clinic. The Service Coordinator is responsible for collecting and maintaining accurate information on each employee to facilitate the encounter. Provides administrative/secretarial support, manages day-to-day activities. Provides filing, maintenance of occupational health records, and other diversified clerical/administrative duties as required. Offers friendly, courteous assistance to every employee to ensure that employees have a positive professional experience while at Johns Hopkins. Hear from our hospital president: Video.

Responsibilities

• Coordinate pre-boarding appointment with new candidates
• Collaborate with Talent Acquisition to facilitate and plan for required pre-boarding requirements
• Track the status of pre-boarding new-hire packet to ensure all requirements have been complete
• Distributes, collects and assists new hires with the completion of pre-boarding packet
• Performs clerical and administrative duties to include but not limited to preparing/making copies of the appropriate forms needed for daily functions of the office
• Contacts candidates/current employees regarding their appointment status and/or required follow up as designated by other EOHS staff
• Order supplies and maintain supply inventory and equipment to ensure availability in the clinic
• Schedule follow up appointment related to Occupational Health activities
• Check in employees for visit, verify purpose and coordinate relevant paperwork to expedite clinic visits
• Manage multi line phone system to respond to inquiries and direct calls and emails to designated personnel
• Inputs health and scheduling data in system technology platform as required
• Receive invoices and submit for payment using appropriate systems
• Collaborate with Workers’ Compensation management team or provider team as needed
• Provide correspondence as necessary to outside parties and stakeholders via email, fax, etc

Requirements

• High School Diploma or Equivalent
• Minimum of three plus years of work experience in a similar fast-paced service-oriented industry

Benefits

• Full medical, dental, and vision plans
• Retirement plans