Coord Patient Care Svcs RN

Part-time, 24 hours per week (Day shift). Prior operating room experience required.

About the Role

With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that value the uniqueness of each individual and addresses the physical, psychological, emotional, and social needs of the diversity of patients served by Jefferson Health. The Coordinator of Patient Care Services assists in leading the daily operations of a specific unit, acting as a resource, lead, and clinical role model for the patient care team. This role advances and oversees patient care standards for the designated shift, facilitates and coordinates patient care delivery and flow through the continuum of care, and supports nursing professional development, Magnet, and Shared Governance through participation and mentoring.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Recognizes patients, their family, or designated care partner(s) in providing safe, compassionate, and coordinated care based on respect for patient’s personal preferences, priorities, needs, and cultural beliefs and values.
• Communicates with and supports the interprofessional teams and services, patient, family, and designated care partners.
• Serves as a clinical resource regarding policies and procedures, patient standards, performance improvement, and risk management issues.
• Collaborates with the medical staff to facilitate consistency of interdisciplinary plans of care to ensure quality patient care.
• Assesses patient needs and makes care recommendations based on the patient’s physical, psychosocial, and cultural needs, age, and functional status.
• Facilitates timely patient throughput optimization for all phases of care, including admissions, transfers, and discharge optimization of patients on the designated unit.
• May participate in plan of care rounds depending on service and unit protocols.
• Provides timely Smart Square schedules and on-call schedules if applicable.
• Follows up appropriately and effectively resolves customer and physician issues and complaints.
• Monitors staff schedules to ensure adequate staffing to meet patient care needs and maintain quality patient care; may authorize overtime or scheduling changes to fill shifts as necessary.
• Completes payroll in collaboration with Nurse Manager; provides volumes and adjustments to reflect variances in staffing needs within Smart Square.
• Collaborates with the Nurse Manager to evaluate, maintain, and improve patient care team member performance.
• Assists in implementing changes in clinical practice and evaluates the quality and effectiveness of nursing practice to ensure compliance with organization, department, and unit-specific goals.
• Supports nursing professional development, Magnet, and Shared Governance through participation in, and mentoring of colleagues, on councils and the Clinical Ladder program.
• Provides patient care support when necessary.

Requirements

• Graduate of an accredited school of nursing (specialized diploma).
• 3 years as a Registered Nurse in an acute care setting.
• Active RN license required in the state of practice (PA or NJ).
• BLS certification from the American Heart Association (AHA).

Skills

• Effective Communication: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.
• Patient- and Family-Centered Practice: Knowledge of how to convey respect and collaborate with each patient, family, and/or designated care partner in care.
• Cultural Awareness: Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Care Coordination: Knowledge of the medical, social, economic, and other services provided by other departments or facilities, and the ability to integrate these multidisciplinary treatments for optimal patient care.
• Patient Safety: Knowledge of the risks faced by patients in a healthcare environment and the ability to take steps to reduce these risks.
• Medication Administration and Prescription: Knowledge of various medications used to treat patients; ability to apply this knowledge to the administration of medications and to the prescription of drugs for continuing treatment outside of the hospital.
• Discharge Planning: Knowledge of the patient's post-discharge needs and the ability to consider these needs in planning for discharge and arranging for follow-up care.
• Assessment and Diagnosis: Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgment; ability to explore and analyze reasons behind symptoms and generate resolutions according to available drugs, facilities, and techniques.
• Health Information Documentation: Knowledge of the relevance of health information and appropriate documentation methods; ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.

Preferred Qualifications

• Bachelor’s Degree (BSN) or completion of BSN or appropriate advanced degree within 3 years of hire strongly preferred.
• Certification in specialty (if required on a specific unit, certification must be obtained within six months of hire date).

Physical Demands

• Lift and carry 40-50 lbs (e.g., push/pull patients on bed or stretcher, requiring 29 lbs. push force; lateral transfers up to 50 lbs. of the patient's weight).
• Frequent to continuous standing/walking (patient transporters may walk 8-10 miles per shift).
• May be required to perform activities specific to the role, including kneeling, bending, squatting, and performing CPR.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including:

• Medical (including prescription), supplemental insurance, dental, and vision coverage.
• Life and AD&D insurance.
• Short- and long-term disability.
• Flexible spending accounts.
• Retirement plans.
• Tuition assistance and access to tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
• Voluntary benefits, providing access to group rates on insurance and discounts.

All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.