Survellance Lead Operator - Full Time

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate etc. We need to output only HTML fragment. Let's craft. About the role: prose paragraph(s). Could combine first paragraph plus maybe the "WE LOVE OUR WORK." etc. We'll include the descriptive text about company, culture, growth, total rewards, etc. Ensure we keep all substantive info. We'll need to split into

  tags. Responsibilities: list each duty as

• . Ensure we keep each sentence as separate item? Could combine but better to keep each duty as separate
• . The list is long; we will produce many
• . Requirements: list education/experience, age, surveillance experience, detect cheating activity and advantage play. Also maybe "Must be at least 21 years of age." "Associate’s degree (A.A.) from two-year college or technical school; or eighteen months of experience in gaming operations and/or law enforcement; or equivalent combination of education and experience." "Surveillance experience required." "Must be able to detect cheating activity and advantage play." We'll put each as
• . Skills: list the rest: organization skills, multi-tasking ability, handle priority and sensitive information confidentially, interpret player skills checks, comprehensive knowledge of gaming control regulations, excellent observation and communication skills (verbal/written), ability to utilize computers, telephone, fax, copy machine, ability to write routine reports and correspondence, technical proficiency with MS Office (Word, Excel, Access, Outlook), ability to effectively present information and respond to questions from groups, ability to interact with guests, staff, colleagues and resolve problems/conflicts diplomatically/tactfully. Also maybe "Must be excellent organization skills and multi-tasking ability." We'll phrase as given. Benefits: list: wellness programs (financial, physical, mental), day-one medical coverage, 401(k) matching, annual performance bonus, paid time off earned according to local policy and increases with length of employment. Also "Base salary is just one component of our competitive Total Rewards package." Could include that as prose. We'll put benefits as list. We must not include any boilerplate like "Click HERE to discover..." etc. That's application instructions? It's a link to discover how we empower team members... Might be considered application instructions? It's not exactly instructions to apply but promotional. The rule: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Click HERE to discover how we empower team members to grow, thrive, and advance in their careers." is likely application instructions/promotional; we should remove it. Also "WE LOVE OUR WORK." maybe keep as part of about role? It's a statement; could keep. But it's not boilerplate. We'll keep. Also "BRING US YOUR BEST." is a heading? Not a section heading; we can keep as prose maybe. But it's preceding requirements. We'll incorporate into requirements intro maybe as

  . However we should not repeat job title as heading; fine. We need to ensure we don't include "Equal Opportunity Employer" etc. Remove that line. Now produce HTML. Let's craft:

  About the role

  We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. WE LOVE OUR WORK.

  Then Responsibilities:

  Responsibilities

  • Obtains all keys and other tools and supplies necessary to complete daily tasks.
  • Assists Supervisor in providing accurate training to all Surveillance Team Members.
  • Prepares and creates required reports and sends to Manager for review.
  • Audits and submits accurate paperwork according to MGC regulations.
  • Assists with ordering supplies and maintaining supply par levels.
  • Operates video equipment and software applications for monitoring assigned areas and identifying deviations, abnormalities or unusual activity.
  • Assists Manager with administrative duties as needed.
  • Provides written reports of any gaming violations, policy violations, and/or any deviations or irregularities observed.
  • Continuously maintains, reviews, and updates knowledge on all policies, procedures, regulations and laws related to Surveillance responsibilities.
  • Continuously practices, improves and updates knowledge and expertise on gaming, internal theft, cheating methods, and advantage play.
  • Partners and communicates with various departments and Team Members for information and notification purposes.
  • Reviews and interprets player skills checks and makes decisions based off of results within established guidelines.
  • Reports and escalates issues outside of established guidelines to Manager for final decision.