Surveillance Operator I (Grave Shift) - Lincoln

About the role

The Surveillance Operator I is responsible for monitoring, documenting, and reporting activity across the property to safeguard company assets, ensure compliance with state regulations, and uphold company policies and procedures.

Responsibilities

• Monitor guest and employee activity using closed-circuit television (CCTV) systems and personal observation to identify potential criminal activity, regulatory violations, or internal control concerns.
• Capture, track, and document video evidence for compliance, investigations, and risk management purposes.
• Record and report questionable activities, preparing written reports for appropriate personnel.
• Monitor and respond to alarm systems.
• Review video footage to resolve disputes, identify suspicious or illegal activity, and support other departments as needed.
• Maintain strict confidentiality of property and company-related information.
• Operate monitoring room equipment, including computers and camera systems.
• Support investigations and participate in court actions related to gaming violations when required.
• Prepare accurate daily reports and logs of surveillance activities.
• Conduct audits of operational procedures (e.g., count rooms, slots, food and beverage, cage, and security) and document findings.
• Ensure all surveillance equipment functions properly during assigned shifts.
• Conduct routine video surveillance and maintain detailed records of observed activities in gaming and non-gaming areas.
• Respond to requests from supervisors, management, regulatory bodies, and other departments.

Qualifications & Experience

• Must be 21 years of age or older.
• A high school diploma, GED, or equivalent experience required.
• One (1) year of experience in casino gaming preferred.
• Ability to perform basic math and demonstrate strong written and verbal communication skills.
• Proficient in Microsoft Office Suite, surveillance systems, and related software.
• Excellent organizational skills with strong attention to detail.
• Strong analytical and problem-solving abilities.
• Knowledge of all table games preferred.
• Manual dexterity to operate surveillance equipment including computers, camera keyboards, and joysticks.
• Ability to secure and maintain a Nebraska Gaming License.

Work Environment & Physical Requirements

• Exposure to secondhand smoke, loud noise, and varying lighting conditions.
• Occasional exposure to cramped spaces, heights, and safety hazards.
• Requires frequent sitting and operation of surveillance equipment with prolonged visual concentration.
• Ability to lift up to 50 lbs. as needed.
• Requires manual dexterity, coordination, and physical agility for equipment operation.
• Frequent use of vision and color recognition; regular verbal and written communication.

Schedule

This role operates on a Grave shift (overnights).

Why Join This Team?

A mission-driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal-owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth

Our Commitment to Diversity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Other Certifications

N/A