Surveillance Agent (The Queen Casino Baton Rouge)

Responsibilities

• Observes and reports any and all gaming violations and/or thefts of company property
• Operates monitor room equipment, including basic computer functions
• Participates in court actions relating to gaming violations
• Learns and uses two card count system
• Learns all games in use and all procedures and cheating indicators of such games
• Writes proper reports as needed in a timely manner
• Responds to surveillance supervision and gaming control requests
• Responds to requests of all other departments when necessary
• May be required to perform duties outside of normal job description where in the Company’s judgment it is necessary in the interest of efficiency, productivity, or improved customer service