Surveillance Agent - Full Time (Horseshoe Hammond)

Responsibilities

• Monitor all casino activities on the casino floor and supporting area.
• Notify appropriate party of suspicious behavior.
• Record and report on violations of internal controls and criminal behavior.
• Maintain and update accurate reports and daily logs of all surveillance and casino activity.
• Review taped incidents to identify gaming problems.
• Perform routine maintenance of surveillance equipment.
• Repair or replace broken or malfunctioning equipment.
• Setup and maintain control standards book, alert files and other departmental documentation.

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written.
• Flexible to work various shifts, weekends, and holidays.
• High School diploma required.
• Must have knowledge of surveillance techniques.
• 1-2 years experience in surveillance or related field is preferred.
• Able to work with confidential data required.
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.
• Ability to visually monitor multiple screens/monitors simultaneously for prolonged periods of time.
• Must be able to tolerate an enclosed work environment with no windows.
• Must be able to tolerate working in a cool environment kept at 65-68 degrees.
• Must be able to work in a dimly lit room.
• Must be able to work in a seated position for extended periods of time.

About the role

Horseshoe Casino Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino!