Surveillance Agent - 3rd Shift

Responsibilities

• The clandestine monitoring of slot machines, cashiers' cage, satellite cages, automated bill breakers, gaming voucher and coupon redemption machines, jackpot payout machines, and automated teller machines.
• The count processes conducted in the count room.
• The movement of cash and slot cash storage boxes.
• The entrances and exits, and the gaming floor and count room.
• The operation of table games, including satellite cages and Poker rooms.
• The storage areas for chips, plaques, cards, dice, Sic Bo shakers, and Pai Gow tiles.
• The video recording of movements of table games boxes.
• The records of questionable activity for review and potential use as evidence.
• The preparation of daily logs and complete incident reports.
• The patrol of the facility using pan, tilt, and zoom cameras.
• The maintenance of compliance with applicable laws and regulations.
• The preservation of proper security and chain of custody for all departmental evidence.

Requirements

• A High School Diploma or equivalent.
• Previous Security or Loss Prevention experience is preferred.
• Basic computer and typing skills.
• The ability to learn work-related computer programs.
• The ability to read, write, and speak English.
• The ability to respond to common inquiries or complaints from regulatory agencies.
• The ability to read, analyze, and interpret technical procedures.
• The ability to write reports.
• The ability to perform basic math skills.
• The ability to identify problems, collect data, analyze, and draw valid conclusions.
• The ability to solve practical problems and deal with a variety of situations.
• The ability to interpret a variety of instructions (written, oral, etc.).
• A license with the Pennsylvania State Racing Commission and meeting any credentialing requirements of the Pennsylvania Gaming Control Board.

Qualifications

• Sitting 90% of the time.
• Standing 10% of the time.
• Lifting/moving up to 20 lbs.
• Excellent hand/eye coordination to operate camera switcher controls.

Skills

• Ability to read, write, and speak English.
• Ability to respond to common inquiries or complaints from regulatory agencies.
• Ability to read, analyze, and interpret technical procedures.
• Ability to write reports.
• Ability to perform basic math skills.
• Ability to identify problems, collect data, analyze, and draw valid conclusions.
• Ability to solve practical problems and deal with a variety of situations.
• Ability to interpret a variety of instructions (written, oral, etc.).

Benefits

• Base salary is just one component of our competitive Total Rewards package.
• Includes wellness programs designed to support team members' financial, physical, and mental well-being.
• Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Starting Salary: $18.00 per hour

Schedule

3rd shift schedule