Surgical Onsite Specialist (Austin TX)

About the role

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Job Responsibilities

• Provide real-time procedural assistance for Surgical COTs within aligned territory.
• Offer technical expertise and troubleshooting support to ensure successful product usage.
• Serve as a trusted resource for physicians and surgical teams in the OR.
• Act as a primary point of contact for customer inquiries during on-site procedures.
• Ensure clear and effective communication between customers and colleagues.
• Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM).
• Perform equipment and software upgrades as required.
• Conduct equipment fleet audits to ensure optimal product performance and compliance.
• Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.
• Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.
• Aid Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives.
• Provide on-site support for regional conversions and product adoption strategies.
• Maintain accurate tracking and availability of surgical products for smooth procedure execution.
• Ensure inventory levels meet customer and operational needs.
• Achieve/exceed sales objectives by driving product utilization and customer engagement.
• Secure base business and expand new accounts through effective procedural support.
• Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.

Requirements

• Minimum Requirements:
• Bachelor’s degree
• Minimum of 1 year of required experience
• Field-based role that requires approximately 25% travel

• Nice to Have:
• 1+ year of clinical experience in the OR
• B2B sales experience
• Excellent communication and interpersonal skills
• Relevant clinical or hospital experience
• Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams)
• Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations.

Qualifications

• A valid driver's license issued in one of the 50 States with a clean driving record is required.

Skills

• Stapling Energy Access & Instrumentation (A&I)
• OR Safety
• GYN & Hernia

Benefits

• Competitive Salary
• Flexible Benefits Package
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)