Surgical Coordinator, Plastic Surgery (Per Diem) (Masphee)
HealthcareFull-time
Purpose of Position
To provide surgical scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients
Description
Schedule surgical appointments for the practice
Obtain reports of lab work, X-ray, EKG reports by primary care doctor, cardiologist, etc. and fax to the appropriate facilities
Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance
Communicate with referring providers regarding scheduling and completion of surgeries
Check-in and check-out patients as needed; responsibilities will include verifying and obtaining insurance and demographic information, collecting co-payments, and scheduling follow-up appointments
Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
Qualifications
Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities /duties are met during absences or increased patient volumes.
Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests
Maintain confidentiality regarding patient information in accordance to HIPAA regulations
Float to front desk for coverage when needed
Ability to float to other MACC practices when required
Perform other work-related duties and activities as assigned or requested or requested
Schedule Details
Per Diem hours, Rotating days, No weekends & No holidays
Organization
Medical Affiliates of Cape Cod
Primary Location
Massachusetts-Mashpee
Department
MAC-General
Annual/Hourly
Hourly