Surgical Coordinator, Full-Time Days, 40 Hours, Orthopedics

Surgical Coordinator Job Summary

The Surgical Coordinator is a position that includes surgical coordination, obtaining required authorizations for orthopedic, surgical, procedural and diagnostic services, FMLA paperwork processing and customer service. The Surgical Coordinator is responsible for obtaining and verifying patient demographic information, insurance, and other information necessary to ensure that all booked medical procedures are appropriately scheduled according to established protocols.

Surgical Coordinator Key Responsibilities

• Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of surgical and office medical procedures
• Plans and directs verification of patient insurance and data processing to ensure accurate patient billing
• Books, coordinates and reschedules patient surgery, pre-op and post-op appointments
• Schedules patients in a prompt, pleasant, and helpful manner. Verifies necessary logistical information in the medical record
• Obtains insurance benefit information and prior authorization as needed. Ensures payer is contracted and in-network with doctor’s office and facility

Surgical Coordinator Required Skills And Qualifications

• Education: High school graduate or equivalent required. College level courses preferred but not required.
• Experience: At least 4 years of relevant surgical coordination and customer related experience within a healthcare environment
• Knowledge of Healthcare Insurance preferred
• Knowledge of medical terminology preferred
• Excellent customer service skills required
• Prior experience and demonstrated competence with patient or customer information systems
• Workers Compensation Specialist: Knowledge of workers' compensation services and claims preferred

Benefits

• Medical/Dental/Vision Pharmacy Plan
• Basic & Supplemental Life Insurance
• Short- & Long-Term Disability
• Health Savings Account or Flexible Spending Account
• Accident & Critical Illness Coverage
• 401K Plan with Eligible Employer Contribution
• Vacation Time
• Sick Days
• Paid Holidays
• Education Reimbursement
• Pet Insurance