Surgical Coordinator

Responsibilities

• Work with clinical team to schedule patient procedures.
• Obtain insurance authorizations for surgical procedures.
• Aid patient in scheduling of pre-procedure testing.
• Inform patient of surgical appointment and pre-procedural requirements.
• Handle incoming call volume promptly and in a professional manner.
• Provide high level of customer service and satisfaction.
• Provide call confirmations to patients.
• Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately.
• Schedule patient appointments and procedures according to established policies and procedures.
• File or scan records into electronic medical record.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

Qualifications/Requirements

• Experience: Minimum of two years in a medical office. Minimum of two years of customer service support experience.
• Education: High school diploma or GED.
• Licenses / Certifications: N/A
• Other: N/A
• Special Requirements: N/A