Surgical Coordinator

Position Overview

The Surgical Coordinator plays a vital role in ensuring a seamless surgical experience for patients, physicians, and clinical staff. Acting as the primary liaison between patients, surgeons, hospitals, and insurance providers, this individual will oversee all aspects of surgical case management, from initial scheduling through post-operative follow-up.

Key Responsibilities

• Serve as the primary point of contact for patients undergoing surgical procedures, providing education, guidance, and ongoing support.
• Carefully coordinate and manage the full surgical scheduling process, including operating room reservations, hospital coordination, pre-operative clearances, diagnostic testing, and post-operative appointments.
• Educate patients on surgical preparation, procedural expectations, recovery timelines, and post-operative care instructions.
• Obtain and track prior authorizations, referrals, and insurance approvals to ensure timely surgical scheduling.
• Collaborate closely with physicians, advanced practice providers, hospitals, ambulatory surgery centers, and ancillary healthcare providers to optimize surgical workflows.
• Maintain accurate and compliant patient records within the EMR system while adhering to HIPAA and regulatory requirements.
• Facilitate communication between patients, providers, and family members to ensure a positive and informed surgical experience.
• Aid in surgical packet preparation, medical documentation, and coordination of necessary forms and consents.
• Advocate for patients by identifying barriers to care and helping ensure a smooth transition through every stage of treatment.

Qualifications

• Previous experience as a Surgical Coordinator, Surgery Scheduler, Medical Coordinator, or related healthcare role preferred.
• Strong understanding of surgical scheduling, insurance verification, authorizations, and healthcare documentation.
• Knowledge of medical terminology, surgical procedures, and patient care workflows.
• Proficiency with EMR systems and Microsoft Office Suite (Word, Excel, Outlook).
• Exceptional organizational, time-management, and multitasking abilities.
• Strong interpersonal skills with the ability to communicate effectively with patients, physicians, and healthcare professionals.
• Ability to work independently while contributing to a collaborative team environment.
• Bilingual Spanish-speaking candidates are encouraged to apply.

What We Offer

• Opportunity to work alongside a highly respected spine surgery team utilizing advanced minimally invasive techniques.
• Collaborative and supportive work environment focused on professional growth and excellence in patient care.
• Meaningful patient interactions that make a direct impact on surgical outcomes and patient satisfaction.
• Competitive compensation and benefits package (eligibility after waiting period).
• Career development opportunities within a rapidly expanding specialty practice.

Culture

• Patient-First Care – We are committed to delivering compassionate, individualized support throughout every patient's surgical journey.
• Excellence & Accountability – We take pride in accuracy, efficiency, and consistently achieving outstanding outcomes.
• Team Collaboration – We foster a supportive environment where every team member contributes to exceptional patient experiences.
• Growth & Innovation – We embrace continuous learning and cutting-edge advancements in spine care.