Surgical Coordinator

Position Summary

The Surgical Coordinator's responsibilities include scheduling appointments with the Surgeon, calling patients to remind them about their appointments, rescheduling appointments, counseling patients, performing pre-surgical testing and scheduling patients' surgeries. The Surgical Coordinator will also file paperwork, prepare bills, work with insurance companies and be responsible for all necessary testing and obtaining all clearances/paperwork necessary for successful scheduling of patient surgeries.

Essential Functions And Responsibilities

• Give new patients paperwork to fill out, putting together their medical charts, and verifying their insurance information.
• Answer telephones and emails as well as common questions about surgical times, appointments, and instructions.
• Prepare patients' bills and sending them to the specific insurance company.
• Assist patients with their documents and sign-in procedures.
• Schedule patients' appointments and surgeries, sending reminders to patients, and scheduling emergency and add-on surgeries.
• Ensure adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory where appropriate.
• Understand surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule.
• Provide patients with pre and post-operative instructions.
• Review risks and benefits of surgery and review and witness patient signing consent.
• Manage surgical documents, gathering and inputting patients' information, and entering post-surgery data into patients' records.
• Ensure all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions.

About Sight360

We’ve assembled highly capable and credentialed multidisciplinary teams across ophthalmology, optometry, and optical retail services to deliver a comprehensive, 360-degree approach to vision care. Through seamless coordination, shared medical records, and a patient-first philosophy, we strive to provide an exceptional experience at every level of care.

Requirements

• A High School diploma or equivalent.
• Minimum 1 year experience as a Surgical Coordinator – preferred.
• Experience in providing administrative support in a health care setting – required.
• Understanding of medical terminology, and medical coding – required.

Skills And Abilities

• Superior interpersonal and communications skills.
• Ability to effectively multitask.
• Attentive to detail and accuracy.
• Good computer, telephone, and typing skills.
• Strong organizational and multitasking skills.
• Strong customer service and communication skills.