Surgical Coordinator

Our office, Randolph Center for OMS - Hackettstown, is seeking a Surgical Coordinator to join our busy specialty practice. This key role ensures that every step of the surgery process—from scheduling to post-operative care—is smooth and efficient, contributing to an exceptional patient experience.

About the role

As the Surgical Coordinator, you will act as the primary liaison between patients, surgeons, and insurance companies, ensuring that all aspects of the surgery process run smoothly.

Responsibilities

• Coordinating and scheduling surgical procedures to optimize the surgeon's time and resources.
• Preparing surgical charts and ensuring that all necessary equipment and supplies are ready for procedures.
• Providing pre-operative and post-operative instructions to patients, acting as their main point of contact throughout the process.
• Obtaining and reviewing surgical consent forms with patients to ensure they fully understand the procedure and associated risks.
• Verifying insurance coverage, obtaining pre-authorizations, and communicating financial responsibilities to patients.
• Presenting cost estimates and discussing payment options, offering flexible plans when necessary.
• Maintaining accurate, up-to-date patient records in compliance with HIPAA regulations.
• Monitoring the inventory of surgical supplies and coordinating with vendors to ensure stock levels are sufficient.
• Collaborating with the surgical team to ensure all staff members are prepared for upcoming procedures.
• Communicating with referring physicians or dentists regarding patient status and updates.

As a vital member of our team, you will help streamline operations and ensure that patients feel well-informed and cared for throughout their surgical experience.

Schedule

• Monday - Friday: 8:30 AM - 5:00 PM

Requirements

• At least 1+ years of experience in a medical or dental office, with surgery coordination experience preferred.
• Strong organizational and multitasking abilities, particularly in managing multiple schedules and priorities.
• Excellent verbal and written communication skills, with a strong focus on patient care.
• A working knowledge of insurance verification and billing processes, especially related to surgical procedures.
• Proficiency in using patient management software and office applications.
• A thorough understanding of HIPAA regulations and a commitment to maintaining patient confidentiality.
• A patient-centered, compassionate approach to handling sensitive situations.
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment.
• Must be able to assist patients safely in and out of chairs or treatment areas.
• Must be able to maintain clinical positioning for extended periods.
• Must be able to work around medical equipment and instruments.
• Must be able to adhere to OSHA and infection control standards.
• Must be able to perform repetitive hand and wrist movements.
• Must be able to respond quickly in emergency situations.

Benefits

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan with match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

Pay

Position Base Pay Range: $18 - $21 USD per hour

616 Willow Grove Street, Ste 4, Hackettstown, NJ 7840