Surgical Coordinator

SUMMARY

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient’s caregiver.
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Perform any of the above tasks as assigned.

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

• A high school diploma or GED equivalent is required
• Experience in financial counseling is preferred
• Experience working with insurance is preferred

LICENSES AND CREDENTIALS

• Minimum Required: None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions.
• The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%).
• Employees must be able to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time.
• Occasional driving or climbing may also be necessary.