Surgery Scheduling Associate (Outpatient) |Full Time Regular | Dayshift | Orthopedics

About the role

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Responsibilities

• Covers and schedules surgeries and follow-up appointments, as designated by physicians.
• Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.
• Schedules patients for surgery and completes appropriate paperwork for surgery facilities.
• Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
• Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate.
• Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary.
• Filings, photocopies and scans client records.
• Affirms operating room, staff, equipment and instrument availability before scheduling cases.
• Ensures computer and office-equipment knowledge are maintained up to date.
• Prepares daily reports and generates monthly statistical reports, in adherence with established procedures.
• Schedules daily operating room (OR) use.
• Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
• Provides daily operating room schedules, call sheets and pre-admission visit schedules.
• Works with appropriate departments to ensure accurate and timely information for patient billing.
• Schedules nursing staff, receives referrals and assigns tasks to appropriate staff.
• Schedules new nursing staff for one-on-one training with existing staff.
• Performs other job-related duties as assigned.
• Organizes and coordinates activities to meet organizational goals.

Requirements

• Education and Work Experience: High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Licenses/Certifications: Medical Assistant certification: Preferred Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred

Qualifications

• Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.
• Adventist Health participates in E-Verify. Visit here for more information about E-Verify.

Skills

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite.

Benefits

Adventist Health offers a comprehensive benefits program for qualifying positions, including:

• Health Insurance
• Retirement Savings Plan
• Flexible Spending Accounts
• Life and Disability Insurance
• Employee Assistance Program
• Generous Paid Time Off

Pay

The estimated base pay for this position is $25.00 to $31.84.

Schedule

Full time