Surgery Scheduling Associate | Per Diem | Dayshift | Outpatient

About the role

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Responsibilities

• Covers and schedules surgeries and follow-up appointments, as designated by physicians.
• Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.
• Schedules patients for surgery and completes appropriate paperwork for surgery facilities.
• Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
• Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate.
• Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary.
• Films, photocopies and scans client records.
• Affirms operating room, staff, equipment and instrument availability before scheduling cases.
• Ensures computer and office-equipment knowledge are maintained up to date.
• Prepares daily reports and generates monthly statistical reports, in adherence with established procedures.
• Schedules daily operating room (OR) use.
• Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
• Provides daily operating room schedules, call sheets and pre-admission visit schedules.
• Works with appropriate departments to ensure accurate and timely information for patient billing.
• Schedules nursing staff, receives referrals and assigns tasks to appropriate staff.
• Schedules new nursing staff for one-on-one training with existing staff.
• Performs other job-related duties as assigned.
• Organizes and maintains accurate records.
• Works collaboratively with other departments to ensure smooth operations.

Requirements

• Education and Work Experience: High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Licenses/Certifications: Medical Assistant certification: Preferred Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred

Qualifications

• Knowledge of medical terminology and procedures.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite.

Skills

• Strong organizational skills.
• Attention to detail.
• Ability to prioritize tasks effectively.
• Good time management skills.

Benefits

The benefits package offered by Adventist Health includes:

• Health Insurance
• Retirement Savings Plans
• Employee Assistance Programs
• Flexible Spending Accounts
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Voluntary Benefits

Pay

The estimated base pay for this position is $25.00 to $31.84. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Schedule

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.