Surgery Scheduler - Willing to Train!

About the role

The EyeCare Partners Surgery Scheduler position is based in Largo, FL, with travel to St. Petersburg, Clearwater, and Tampa offices as needed.

Responsibilities

• Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
• Schedules diagnostic and imaging tests to be completed at PMG.
• Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups.
• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.
• Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
• Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
• Ensures patients have proper medical clearance and pre-surgical testing as needed.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Affords patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
• Affords assistance to other members of the department as needed.

Qualifications

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Skills

• Utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders
• Excellent customer service skills with patients, employees, and the public
• Organized, capable of managing demanding workload with accuracy

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Employee Discounts
• Competitive Base Pay

Pay

Competitive base pay.

Schedule

Full Time

Physical Requirements

• Frequent walking (75%)
• Sitting (50%)
• Standing (50%)
• Bending, stooping, and reaching (25–50%)
• Lifting, carrying, pushing, and pulling items up to 25 lbs
• Constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
• Occasional driving or climbing may also be necessary