Surgery Scheduler Endocrine and General Surgery

Core Functions

• Schedules and maintains physician block time, and block time releases.
• Enters physician’s orders for lab, blood bank, medical imaging, and cardiology.
• Enters results of diagnostic tests, patient registration information and patient charges.
• Compiles data and prepares statistical reports for management.
• Conducts charge management audits for assigned area.
• Reconciles charge packet information with the audit.
• Identifies missed or incorrect charges and corrects when appropriate.
• Acts as a receptionist to assigned unit; answers phones, relays message.
• Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures.
• Acts as a liaison among nursing units, physician and staff to relay patient data.
• Screens requests for patient information and refers to appropriate staff.
• Records and types minutes of staff meetings, when required.
• Prepares and distributes staff call roster each month.
• Enters facility work orders and supply orders when required by assigned department.
• Requests repairs/maintenance for business machines in the department.
• Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.

Minimum Qualifications

• A high school diploma/GED or equivalent working knowledge.
• Skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Knowledge of medical terminology.
• Knowledge of payor contract terms and processes.
• Excellent organizational skills.
• Effective human relations and communication skills.
• Effective teamworking skills.
• The ability to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.
• Knowledge of word processing and spreadsheet software.
• The ability to use computerized scheduling systems.
• The ability to maintain accurate statistical records, gather data, and produce reports.

Preferred Qualifications

• Additional related education and/or experience preferred.