Surgical Scheduler- General Surgery

Responsibilities

• Schedule hospital-based procedures/surgeries in accordance with physician’s orders and insurance requirements.
• Avoid errors in completing necessary paperwork and required tests needed prior to surgery.
• Communicate pre- and post-surgery instructions to patients.
• Obtain completed consent forms and required tests or preparations needed prior to surgery.
• Prepare and distribute surgery packets to patients.
• Inform physician and clinical staff about pre-op testing and maintain updated documentation and charts.
• Coordinate with hospital staff for scheduling according to assigned block time and collaborate with hospital teams for inpatient case coordination and add-ons.
• Maintain and manage resources, including insurance portal access, and provide consistent documentation in EPIC to support the obtained insurance authorization.
• Communicate changes in payer and/or federal regulatory guidelines to manager, pharmacy staff, providers, and other clinical departments, as applicable.
• Scan all necessary clinical documents.
• Contact insurance company to obtain pre-certification of surgeries based on booking sheet and documents in chart.
• Maintain and obtain all surgical authorizations.
• Update surgical authorizations with changes related to booked cases.

Requirements

• High school diploma
• Three years of experience in a healthcare setting
• Three years of experience in surgical scheduling, preferably with a high volume surgical practice (preferred)

Qualifications

• High school diploma
• Three years of experience in a healthcare setting
• Three years of experience in surgical scheduling, preferably with a high volume surgical practice (preferred)

Skills

• Excellent communication skills
• Attention to detail
• Knowledge of insurance processes and regulations
• Ability to manage multiple tasks simultaneously

Benefits

• Competitive benefits program
• Work/life balance

Pay

• Details not specified

Schedule

• Monday - Friday 8:00am-4:30pm