Surgery Scheduler

Schedules non-clinic surgeries, admissions, and procedures or specialized testing for in-patient, outpatient or ambulatory surgery centers including any associated services such as anesthesia.

Ensures proper documentation is noted for all orders pertaining to the requested surgery or admission and completes all paperwork and requirements for hospital/outpatient facility to include verifying patient consents, history and physical notes, insurance and demographic information or any other paperwork specific to facility, forwards to facility in a timely manner.

Follows up on any outstanding issues to ensure surgery is performed at scheduled time.

Frequent interaction with Provider to secure and/or clarify orders and other details related to surgeries.

Educates patient to ensure they are fully informed in all aspects of the surgery, accessing clinical staff for medical issues or questions they are unable to answer.

Captures and maintains digital surgery packets.

Communicates call to Physician for potential complaints in a timely manner.

Introduces self using AIDET skills.

Verifies medical and cardiac clearance for patients, obtains and forwards results to hospital/outpatient facility.

Coordinates with Surgery Pre-Cert staff for verification and obtaining all information required to ensure payment for services provided for out-patient or in-patient surgeries, procedures or specialized testing.

Tracks all scheduled cases and notes any circumstances for delayed, cancelled or postponed surgeries.

Provides reports, as requested, to department manager on status of all surgeries scheduled/cancelled.

Works independently and potentially from home after completing training.

Qualifications Required:

• High School Diploma or GED
• Proficiency with electronic medical record (EMR)
• Proficiency with Office 365
• Proficiency with PDF documents
• Working knowledge of ICD-10 and CPT coding
• Previous experience with verification of eligibility and benefits, referrals, and pre-authorizations
• Medical Assistant certification preferred

Preferred:

• Bilingual Spanish
• Previous surgery scheduling experience