Surgery Coordinator Orthopedics
Atrium Health Wake Forest Baptist · Winston-Salem, NC · 1 mo ago
On-siteHealthcare$21.85–$32.8/hrFull-time
About the role
The Surgery Scheduler / Surgical Coordinator supports a high-volume practice with four orthopedic surgeons providing exceptional care to patients. This role plays a critical role in coordinating surgical procedures, managing scheduling logistics, communicating with patients and providers, and ensuring all required documentation and authorizations are completed accurately and efficiently.
Responsibilities
- Cook up and schedule surgical procedures, ancillary testing, and related patient appointments.
- Work closely with orthopedic surgeons and clinical staff to identify appropriate surgery dates, times, and operating room availability.
- Ensure procedures are scheduled in the appropriate surgical setting based on physician preferences and procedural requirements.
- Prepare and maintain patient reports, surgery packets, and other necessary documentation.
- Process and review incoming and outgoing surgery-related forms and records.
- Verify insurance requirements, obtain pre-authorizations, and assist with financial and accommodation arrangements when necessary.
- Serve as a patient resource by providing guidance regarding surgical logistics, preparation, and scheduling requirements.
- Maintain working knowledge of scheduling and healthcare software systems utilized in the surgical scheduling process.
- Review future schedules to maximize operating room utilization and provide recommendations to physicians regarding scheduling opportunities.
- Communicate effectively with physicians, patients, families, insurance companies, and internal departments to ensure a seamless surgical experience.
- Perform other duties as assigned in support of clinic operations.
Requirements
- High School Diploma or GED required.
- Minimum of three (3) years of office, clerical, healthcare scheduling, or related experience required.
- Experience in surgical scheduling, orthopedic practices, physician offices, or healthcare administration preferred.
Qualifications
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Ability to work independently and collaboratively within a team environment.
- Strong customer service and patient-focused mindset.
- Experience working in a fast-paced, high-volume healthcare setting preferred.
- Knowledge of medical terminology, insurance authorizations, and surgical scheduling processes preferred.
- Proficiency with computer systems and scheduling software.
Skills
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Ability to work independently and collaboratively within a team environment.
- Strong customer service and patient-focused mindset.
- Experience working in a fast-paced, high-volume healthcare setting preferred.
- Knowledge of medical terminology, insurance authorizations, and surgical scheduling processes preferred.
- Proficiency with computer systems and scheduling software.
Benefits
Advocate Health offers a comprehensive suite of Total Rewards, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
- Premium pay such as shift, on call, and more based on a teammate's job.
- Incentive pay for select positions.
- Opportunity for annual increases based on performance.
- Benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Paid Time Off programs.
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
- Flexible Spending Accounts for eligible health care and dependent care expenses.
- Family benefits such as adoption assistance and paid parental leave.
- Defined contribution retirement plans with employer match and other financial wellness programs.
- Educational Assistance Program.
Pay
$21.85 - $32.80
Schedule
Monday - Friday 8am-5pm