Surgery Coordinator

About the role

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, ancillary testing, and related patient services to ensure efficient operating room utilization and a seamless patient experience. This role serves as a liaison among physicians, patients, insurance providers, and clinical departments, requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Schedule and coordinate surgical procedures, diagnostic testing, and related services based on physician preferences, patient needs, and facility requirements.
• Recommend surgery dates and times to providers while ensuring appropriate operating room utilization and scheduling efficiency.
• Maintain knowledge of surgical procedures, physician preferences, equipment needs, and scheduling requirements.
• Ensure surgical cases are scheduled accurately and within established guidelines and timeframes.
• Prepare and maintain reports, schedules, and patient documentation related to surgical procedures.
• Utilize scheduling and healthcare information systems to manage appointments, procedures, and patient information.
• Review future operating room schedules and collaborate with physicians to maximize available resources.
• Cook up and maintain surgery-related documents, forms, and correspondence.
• Serve as a resource to patients by providing guidance regarding surgical logistics, pre-operative requirements, insurance authorizations, and financial arrangements.
• Coordinate surgery pre-certifications and obtain necessary approvals from insurance carriers.
• Collaborate with physicians, clinical staff, and ancillary departments to facilitate a smooth surgical process.
• Perform other related duties as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of three (3) years of office, clerical, healthcare scheduling, or related experience required.
• Previous surgical scheduling or healthcare experience preferred.

Skills

• Strong organizational and time management skills with the ability to prioritize competing demands.
• Excellent verbal and written communication skills.
• Able to work independently and collaboratively within a team environment.
• Strong attention to detail and commitment to accuracy.
• Able to establish and maintain professional relationships with patients, providers, and healthcare team members.
• Proficiency with computer applications and healthcare scheduling systems.
• Able to thrive in a fast-paced, high-volume healthcare setting while meeting deadlines.

Physical Requirements

• Frequent sitting, computer use, and keyboarding.
• Occasional standing, walking, reaching, and bending.
• Ability to communicate effectively in person and by telephone.
• Ability to lift, carry, push, and/or pull up to 20 pounds, with occasional assistance for heavier items as needed.

Work Environment

Office-based healthcare environment. Clean, well-lit, and professional workspace. Moderate noise level. Frequent interruptions and time-sensitive deadlines.