Surgery Coordinator

About the role

The Surgery Coordinator at MidWest Eye Center is responsible for coordinating surgeries, educating patients about services, and ensuring compliance with pre- and post-operative regimens. This position requires strong organizational, communication, and interpersonal skills.

Responsibilities

• Premium services conversion
• Surgery scheduling
• Paperwork management
• Patient coordination of all procedures
• Pre-op and postoperative counseling
• Scheduling appointment dates/times using a computerized system
• Interacting with patients, physicians, and staff
• Providing accurate, thorough, and complete documentation
• Responding to calls related to scheduling
• Ensuring medical clearances are obtained
• Communicating with referring providers
• Coordinating with physicians and surgery center staff
• Training sessions with physicians
• Other ancillary tasks as needed

Requirements

• A.A./B.A./B.S. degree or equivalent work experience
• Minimum 2 years of experience as a Surgery Coordinator, preferably in ophthalmology
• Experience with EMR software (preferably for ophthalmology)
• Experience with patient customer service
• Knowledge of obtaining authorizations and referrals
• Knowledge of contracted insurance plans and procedures
• Proficiency in Excel, Word, and medical software
• Excellent oral and written communication skills
• Ability to work well under pressure and multi-task efficiently
• Highly flexible and able to accommodate changing office needs

Qualifications

• High school diploma or equivalent
• Strong organizational and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of HIPAA, OSHA, and compliance standards
• Ability to work well under pressure
• Initiative, judgment, discretion, and decision-making skills

Skills

• Organizational skills
• Communication skills
• Interpersonal skills
• Computer proficiency (Excel, Word, EMR software)
• Knowledge of insurance plans and procedures
• Ability to work independently and as part of a team
• Flexibility and adaptability

Benefits

• Competitive benefits package including medical, dental, vision, 401(k) with match, HSA/FSA, telemedicine, generous PTO, employee discounts, and perks
• Employee Assistance Program
• Group life/AD&D, short-term disability insurance, long-term disability insurance

Pay

Competitive salary based on experience and qualifications.

Schedule

No nights, no weekends.