Surgery Coordinator

About the role

Assists patients through the process from initial consultation to the completion of the surgery.

Responsibilities

• Schedules patients for medical procedures/surgeries.
• Provides patients with pre-op counseling.
• Acts as the main point of contact with our Ambulatory Surgery Center and sends chart information in a timely manner.
• Calls surgery center to inform of add-on patients and cancellations.
• Verifies all insurances and obtains authorization prior to surgery date.
• Follows up as needed to ensure medical clearances are obtained by patient prior to surgery.
• Ensures all patient questions are answered and phone calls are returned.
• Reviews medication regimen, consents, and surgery instructions according to NVISION protocols and forms.
• Provides a warm and engaging atmosphere to instill confidence in our patients and create an exceptional experience.
• Affords assistance with clinic functions and in-office procedures.
• Functions as a team with the rest of the office and assists with scheduling, front desk, and other administrative tasks.

Requirements

• 2+ years experience as a scheduler in a medical setting (Oculoplastics preferred).
• High school diploma or equivalent.