Supportive Housing Site Supervisor – Behavioral Health Services

About the role

The Camellia Village Supported Independent Living Site Supervisor is a new position at BACS responsible for creating, implementing, and overseeing supportive services operations, compliance, and service delivery systems. The role ensures all operations meet regulatory, accreditation, legal, public policy, and strategic requirements. The position is based at the Camellia Village 42‑unit independent SIL housing program in Sacramento with travel to other SIL sites in the region.

Responsibilities

• Create, implement, and oversee supportive services operations, compliance, and service delivery systems.
• Provide tenancy‑sustaining supportive case management services and billing.
• Manage site and therapeutic residential management.
• Deliver direct therapeutic care coordination and bill compliant, eligible Medi‑Cal services.
• Maintain a caseload of participants to ensure housing sustainability.
• Supervise care coordinators on various shifts who provide therapeutic supportive services.
• Ensure revenue generation, Medi‑Cal eligibility of all residents, monitor authorizations, and maintain case‑management notes.
• Full‑suite site management including rent collection (minimum 95%), intakes, discharges, and compliance with landlord/tenant law.
• Conduct regular site inspections to keep facilities welcoming, safe, and healthy.
• Facilities and fleet management: handle maintenance tickets, supervise maintenance staff and vendors, and approve invoices after verifying competent completion.
• Act as a welcoming and design specialist to ensure culturally responsive, warm, and standardized spaces.
• Implement a quality‑assurance program that oversees regulations, laws, and external requirements.
• Maintain property‑management software for a fully electronic system.
• Lease up new sites and vacant units within 72 hours of vacancy.
• Undertake special projects, perform data analysis, and produce management reports.
• Perform other duties as assigned.

Competencies

• Influencing/negotiating skills and excellent oral and written communication.
• Political savvy and partnering attitude with high integrity/honesty.
• Customer service and strength‑based orientation; embraces diversity.
• Problem‑solving and conflict‑resolution abilities.
• Resilience and ability to embrace adversity.
• Commitment to continual learning.
• Strategic thinking, visionary outlook, and external awareness.
• Motivation toward the agency’s mission and services.
• Professionalism and clear boundaries; represents the agency positively.

Qualifications

• 2–3 years of property management of one or more properties or real‑estate development (required).
• AA/Bachelor’s degree in Real Estate Management, Law, Social Science, or Business Administration (preferred).
• Valid California driver’s license, personal vehicle, and proof of vehicle insurance (DMV printout required).
• Willingness and ability to travel extensively throughout the Bay Area.

Schedule

• Work schedule: Sun‑Thu or Tue‑Sat, generally 9:00‑17:30, 10:00‑18:30, or 11:00‑19:30 as needed.
• Exempt position.
• Share an on‑call phone with other regional managers; 24/7 on‑call rotation may include travel to all BACS sites.

Compensation & Benefits

• Salary: $85,000 per year, exempt.
• 100 % employer‑paid medical, dental, and life insurance for employees.
• Vision reimbursement program.
• Children’s healthcare coverage available for as little as $25/month.
• Average employer‑paid benefit value: approximately $913/month per enrolled individual.
• 31 days off (PTO/holiday), increasing with tenure.
• 403(b) retirement plan.
• Free iPhone with unlimited data and laptop for personal/professional use.
• Significant internal growth opportunities.

About BACS

Bay Area Community Services (BACS) is a CARF‑accredited nonprofit, community‑based agency with more than 70 years of service in Alameda, Sacramento, and Solano Counties. BACS provides mental health and social services, uplifting underserved individuals and families through a mission‑driven, innovative, and entrepreneurial staff. For more information, visit www.bayareacs.org.