Supportive Housing Case Manager / ** Up to $1500 Retention Bonus **

About the Role

Compass Career Solutions, sister company to Dungarvin, is seeking a dedicated professional to join our Housing team. This role involves providing case management services and life skill development for homeless individuals and families. The position is not remote and requires daily in-office work and community outreach. Eligible applicants in select cities may receive a $1,500 retention bonus.

Responsibilities

• Conduct assessments and interviews with clients to determine eligibility.
• Develop and update action plans, case notes, and other documents related to a client’s file.
• Provide ongoing life skills development to assist clients in improving independence and quality of life.
• Provide specialized and targeted interventions when clients are at risk of eviction.
• Connect clients to medical, mental health, and other supportive counseling services.
• Establish a network of community services and conduct appropriate referrals to clients.
• Guide clients through the process of application, qualification, and re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
• Occasionally conduct visits in the client’s home.
• Enlist the support of property management as appropriate for wellness checks.
• Track and report outcomes. Provide data updates as directed.
• Attend and actively participate in scheduled internal and external meetings.
• Travel throughout the area and provide transportation to clients as needed.
• Represent Compass at professional meetings, community events, and to members of the community.
• Use assigned technology (laptop, cell phone, and designated software) as directed in the community.

Qualifications

• Bachelor's Degree in social services or related field and a minimum of one year of experience in the coordination of supportive housing or independent living services in a social service setting, OR
• High School Diploma or GED and two years of experience in the coordination of supportive housing or independent living services in a social service setting.

Ideal Candidate Qualifications

• Self-starter with excellent time management skills and proactive problem-solving abilities.
• Ability to work a flexible schedule.
• Proficient with technology, especially Microsoft Office Applications, Zoom, PC, and Android devices.
• Valid driver’s license, insurance, and access to a vehicle insured for the driver.
• Ability to perform CPR/First Aid as needed.
• Ability to lift up to 50 lbs.
• Must be at least 21 years of age.
• Bilingual preferred.
• Strong communication skills, including reading, writing, and collaboration with internal and external team members.

Benefits

• Wage: $23.00/hr, with a full range scale of $23.00 - $25.65 per hour (future increases based on tenure and performance).
• Schedule: Monday-Friday daytime hours with flexibility for some nights and weekends.
• Medical, Vision, and Dental Insurance for eligible employees.
• Supplemental Insurance.
• Flex Spending and HSA Accounts for eligible employees.
• Pet Insurance.
• Life Insurance for eligible employees.
• 401(k) plan with up to 3% employer match for eligible employees.
• Paid Time Off (PTO) for eligible employees.
• Growth and Development Opportunities.
• Employee Referral Program.
• Employee Assistance Program.
• National Brand Discounts.
• Tapcheck - early pay access.
• Paid training and orientation.