Supported Living Specialist

About the role

Chimes is a not‑for‑profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential through a comprehensive range of services—including educational, employment, vocational, residential, rehabilitative, and behavioral health—delivered via a network of national and international affiliates. The Supported Living Specialist will help each consumer reach a maximum level of self‑sufficiency through individualized interventions and support within a therapeutic milieu, following service plans developed collaboratively with consumers.

Responsibilities

• Provide services as defined by the program description, best practice standards, licensure standards, and Recovery Model Principles.
• Assist the program coordinator with assigned administrative duties.
• Monitor effectiveness of service delivery using outcome measures such as the Quality of Life Inventory, consumer satisfaction surveys, and treatment/service reviews; adjust delivery as needed to improve outcomes.
• Deliver services dictated by client and program needs.
• Develop and implement service plans per the program description.
• Develop and maintain linkages with adjunct providers to coordinate consumer services.
• Identify accessible, beneficial resources for clients and encourage their utilization.
• Intervene appropriately in crisis situations.
• Provide instruction and hands‑on support to promote skill development identified in service plans.
• Support consumers in maintaining healthy relationships and resolving conflicts.
• Maintain accurate records of billable services and submit them promptly as required.
• Complete other responsibilities assigned by the direct supervisor.

Requirements

• Associate’s Degree.
• At least 2 years of mental‑health direct service and/or case‑management experience (additional related experience or education may be considered in lieu of the degree/experience requirement).
• CPRP certification is a plus.
• Clearances: criminal background check and fingerprinting, federal criminal history check, valid driver’s license, and verification of no Medicaid/Medicare exclusion.

Pay

$20+ per hour, based on experience.

Schedule

Full‑time, Monday through Friday, 9:00 am – 5:00 pm (flexible scheduling).

Location

Exton, PA – Mobile Psychiatric Rehabilitation Program.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• Tuition reimbursement options.
• Flexible spending accounts (health, dependent, transportation).
• Life insurance.
• Disability insurance.
• Paid time off.
• 403(b) retirement plan with employer match.
• Employee recognition programs.
• Employee referral bonus opportunities.
• Discounts through “Tickets at Work.”
• Additional rewards and perks.