SUPPORT SVCS CLK III

Essential Functions

• Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
• Creates and maintains data bases and spreadsheets to generate reports and statistics; at the elementary level, may include FTE processing and student scheduling.
• Requests work orders for office equipment. Assigns and schedules incoming work order requests.
• Maintains inventory of supplies through inventory counts and ordering of supplies.
• Screens, prioritizes and routes telephone calls providing customer support and answering routine questions or concerns regarding the school or work location operations.
• Reconciles bills and statements, reviewing and searching bills for inconsistencies.
• Affords assistance in training new staff members.
• Prepares work location payroll, verifying overtime and information on timesheets and certificates of absences.
• Prepares purchase order requests.
• Manages fixed assets accounts for the school or work location.
• Calculates and compiles statistical information for month-end or year-end reports.
• Maintains various student and staff personnel records.
• Performs various routine office duties such as filing and faxing documents, as needed.
• Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.
• Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax.
• Keeps up to date on current technology, as job appropriate, being used by OCPS.
• Attends training to ensure skill level in various technologies is at the level required to perform in current position.
• Ensures timely and accurate information they maintain as part of their job responsibilities.

Minimum Training And Experience

• High school diploma or GED;
• Supplemented by up to two (2) years minimum previous experience and/or training involving clerical or secretarial work, or any equivalent combination of related education, training and experience which provides the required knowledge, skills and abilities to perform the essential job functions.

Performance Aptitudes

• Data Utilization
• Human Interaction
• Equipment, Machinery, Tools, and Materials Utilization
• Verbal Aptitude
• Mathematical Aptitude
• Functional Reasoning
• Situational Reasoning