SUPPORT SVCS CLK III

About the role

The purpose of this position is to perform duties associated with the day-to-day operations of the office under direct supervision. Work locations are school-based and district-based.

Responsibilities

• Responds to internal and external customers in a timely, accurate, courteous, and empathetic manner representing OCPS in a positive light.
• Creates and maintains databases and spreadsheets to generate reports and statistics.
• Requests work orders for office equipment.
• Schedules and assigns incoming work order requests.
• Maintains inventory of supplies through inventory counts and ordering of supplies.
• Screens, prioritizes, and routes telephone calls providing customer support and answering routine questions or concerns regarding school or work location operations.
• Affords assistance with the front desk, including passing out mail and office supplies; helps employees with basic paperwork completion as needed (e.g., long-term leave, sick leave bank).
• Reconciles bills and statements, reviewing and searching bills for inconsistencies.
• Affords assistance in training new staff members.
• Prepares work location payroll, verifying overtime and information on timesheets and certificates of absences.
• Folds payroll summaries and distributes to appropriate mailboxes.
• Assists with preparing absentee reports on a daily basis.
• Prepares purchase order requests.
• Manages fixed assets accounts for the school or work location.
• Calculates and compiles statistical information for month-end or year-end reports.
• Gathers and organizes data for various programs as needed (e.g., Florida Education Finance Program and Individuals with Disabilities Education Act).
• Affords assistance in collecting related information for route planning.
• Prints route updates.
• Reviews yard list daily; updates Trans4U.
• Maintains various student and staff personnel records.
• Updates employee contact information as needed.
• Performs various routine office duties such as filing and faxing documents, as needed.
• Affords assistance in creating sign-in sheets and packets of transportation material for each driver/monitor for area manager meetings.
• Handles miscellaneous items (e.g., reviewing and flagging various checks such as CDL, dexterity, and physicals; picking up/turning in DOE inspections).
• Affords assistance to drivers/monitors as needed (e.g., distributing route sheets; resetting passwords; noting route preferences during the bid process; looking up student information; obtaining electronic badges; handing out uniforms).
• May assist with contacting the district's worker's compensation office to schedule light-duty workers.
• Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.
• Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax.

Qualifications

High school diploma or GED; supplemented by up to two (2) years minimum previous experience and/or training involving clerical or secretarial work, or any equivalent combination of related education, training and/or experience which provides the required knowledge, skills and abilities to perform the essential job functions.