Support Specialist, Human Factors

Rimkus is a global engineering and technical consulting firm serving corporations, insurers, law firms, and government agencies. Across life sciences, forensic, construction, built environment, and product development work, the company helps clients solve complex technical challenges with practical expertise and a strong focus on quality, accuracy, and service. The Support Specialist, Human Factors position is responsible for providing skilled support services to our operations group in client services. The successful candidate will manage client-supplied materials and review and summarize depositions and discovery documents with a focus on work predominantly with law firms and manufacturers. They will serve as professional representatives of the company through written and verbal communications Essential Job Functions The following duties are representative but not exhaustive. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Document & Materials Management Receive, organize, log, and maintain client-supplied legal materials including but not limited to pleadings, correspondence, exhibits, and electronic filesEstablish, maintain and accurately track document deadlines, follow up on outstanding materials, and provide status updates to supervising attorneys or project managersEnsure chain-of-custody integrity and confidentiality for all client materials Deposition & Discovery Review and Summarization Read, analyze, and prepare concise, accurate summaries of depositions, including witness testimony, exhibits referencedIdentify any gaps, determine additional materials required, and coordinate with clientsReview, analyze and prepare concise, accurate summaries of discovery materials including interrogatories, requests for production, requests for admission, and responses thereto Client & Professional Communications Project a professional company image in all email, phone, video, and written communicationsServe as a responsive and courteous point of contact for law firm clients and manufacturer representativesDraft professional correspondence, transmittal letters, and follow-up communications on behalf of the consulting teamExercise sound judgment regarding communication urgency, escalating time-sensitive matters promptlyTrack court case status and assist in organizing activities to support case load of more than 100 active casesPrepare files for transmission to clients and opposing counsel in preparation for expert witness depositions and trial appearances General Legal Support Coordinate scheduling of meetings, depositions, and deadlines using shared calendars and project tracking toolsMaintain awareness of applicable legal and procedural rules relevant to client mattersCommunicate with the Legal Department regarding subpoenas received and related deadlinesAssist with compiling responsive documents to subpoenas, including redactions, as needed Requirements Associate's degree, certificate, or equivalent coursework (legal studies or related work experience preferred)Proven experience (minimum five (5) years) as a paralegal, legal secretary, or legal assistant in a law firm, legal department, or legal services firmExperience supporting civil litigation matters strongly preferredExperience working with manufacturers or product liability matters a plusProficiency with PACER, Microsoft Office Products including Word, Excel, PowerPoint, Access, Outlook, Adobe Acrobat, and various legal related sitesEligible to work in the United StatesThe Salary Range for this position is $85,000.00 - $105,000.00 and is dependent on education, experience, location and certifications/licensure. Physical Demands, Overtime, And Travel Requirements Physical Demands - Work is performed primarily in an office setting. Employee is frequently required to stand, walk, sit, climb, bend, balance, stoop, kneel, and crouch. Employee may lift and/or move up to 25 pounds. Clear vision and depth perception are also necessary. Overtime - There will be periods where overtime will be required, which the employee will need to comply with in order to meet the demands of the position. Travel Requirements - This position requires up to 5% local travel. Out-of-the-area and overnight travel may also be required. Benefits Private Healthcare PlanPension PlansLife AssuranceLeave PackageTraining & DevelopmentEmployee Assistance Programme - Counseling