Support Specialist
At ESS our motto is, “Every day counts!” We take opportunities every day to grow and better our company as well as our employees.
About the role
The Substitute Support Specialist provides operational and administrative support to the Operations team in assigned school districts.
Responsibilities
- Direct and control the fulfillment of substitute teacher and paraprofessional assignments within assigned school districts.
- Serve as a liaison between school district administration and ESS staff, delivering excellent customer service and timely responses to emails, calls, and in-person inquiries.
- Maintain organized and up-to-date employee records.
- Regular attendance in-office is required.
- Other duties as assigned by Manager.
Requirements
- Strong organizational skills
- High attention to detail
- Proficient in Microsoft
- Problem-solving skills
- Must interact well with others
- Ability to prioritize and multi-task
- Ability to work in a fast-paced environment
- Excellent communication, written, and interpersonal skills
Benefits
- Health insurance (medical, dental, vision)
- 401(k)
- PTO (vacation, sick, personal, Mental health day, Volunteer time off)
- Opportunities for growth
About the company
ESS specializes in placing qualified K–12 personnel in daily, long-term, and permanent school district positions, including substitute teachers, aides, and other school support staff. With more than 900 school district partners nationwide, ESS supports over 5.5 million students each day. Since 2000, ESS has helped improve student achievement while providing meaningful opportunities for passionate educators through flexible schedules, comprehensive training, benefits, and ongoing professional development. Learn more at ESS.com.
Work Environment
Physical requirements may vary by assignment and location and may include sitting, standing, walking, and regular use of hands and arms. Close vision may be required for computer and detail-oriented work. Work is typically performed in a moderate-noise environment, such as an office or school setting.