Support - Site Technician

About the role

ERCOT’s diverse and dynamic work environment empowers employees to collaborate on building the future of the Texas power grid and wholesale market using the latest technologies and resources. We foster an inclusive culture rooted in accountability, leadership, innovation, trust, and expertise, where varied talents and experiences drive innovation and strengthen our ability to solve today’s and tomorrow’s energy challenges.

Responsibilities

• Perform installation, maintenance, repair, and physical inspection of critical infrastructure HVAC equipment to ensure uptime in a 24/7 operational environment.
• Assist with diagnostics and mechanical repairs on essential heating, cooling, and ventilation systems.
• Contribute to equipment failure reviews and provide root cause analysis.
• Execute routine preventative maintenance on all components of vital heating and cooling units; service compressors to optimize service life and reliability of critical infrastructure.
• Support achievement and maintenance of availability and capacity targets for data centers and technical infrastructure across all ERCOT facilities.
• Provide stand-by and emergency maintenance as required.
• Respond promptly to safety and emergency incidents for Facilities Services, maintaining a secure and safe work environment.
• Be available on weekends, evenings, and non-standard hours; must always carry a phone and respond to infrastructure emergencies 24/7.
• Utilize BAS applications for analysis, reporting, and optimized control of HVAC systems.
• Assist in planning and designing new heating and air-conditioning installations.
• Help maintain maintenance records in accordance with City, State, and EPA regulations.
• Review equipment failures and deliver detailed root cause analysis and postmortem reports.
• Recommend, document, and implement procedural improvements to maintain operational excellence and targeted uptime.
• Read and review blueprints, floor plans, wiring diagrams, and job specifications to determine the best method of installing heating and ventilation systems.
• Prepare and present estimates of cost for parts, equipment, and supplies for proposed installations or repairs.
• Maintain strong technical knowledge of control systems and power wiring.
• Interpret building codes and regulations as they relate to HVAC.
• Plan layout and installation of HVAC additions and controls throughout ERCOT mission-critical facilities.
• Create detailed documentation of installations and maintenance processes.
• Participate in the preparation of analyses and reports on the data center and critical infrastructure.
• Coordinate and inspect the work of contractors to ensure quality workmanship.

Requirements

• Valid Texas Driver’s License (Required)
• EPA Certification (Preferred)
• Liebert Service and Repair Certification (Preferred)
• TACL Class A license (Preferred)
• State of Texas ACR Class A Contractor license (Preferred)

Qualifications

• Level 2: At least 2 years of job-related experience beyond degree required.
• Level 3: Minimum 5 years of job-related experience beyond degree, including 5 years of progressively responsible work in installation, maintenance, service, and repair.
• Lead Level: Minimum 8 years of job-related experience beyond degree, including 8 years of progressively responsible work in installation, maintenance, service, and repair.

Education

• High School Diploma or GED (Required)
• Or a combination of education and experience that provides equivalent knowledge to a major in such fields is required.

Pay

Expected Salary Range: $36 – $50