Support Services Supervisor II (Contingent Upon Award)

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction, and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Position Location

This position is located on site in Washington DC, Maryland, or Virginia.

About the Role

The Support Services Supervisor II reports directly to the Contract Director and is responsible for directing, coordinating, and reviewing the work of contractor personnel assigned to the facility. This position ensures full compliance with internal standards, operating procedures, and all requirements of the contract. The Supervisor II oversees daily service operations, provides training, resolves operational issues, and maintains an efficient, orderly work environment.

Responsibilities

• Supervises six to ten contractor employees.
• Directs and reviews work assignments to ensure accuracy, timeliness, and compliance with established procedures.
• Provides guidance and on-the-job training to newly assigned personnel in processing methods and procedures.
• Resolves working-level complaints and operational problems related to services performed under the contract.
• Manages and monitors daily work activities to ensure smooth facility operations.
• Performs routine equipment maintenance and makes necessary adjustments to support workload demands and organizational changes.
• Maintains the facility in a neat, clean, and professional condition.
• Carries out routine support tasks, including running errands, making copies, and transporting time-sensitive materials within the Washington metropolitan area using a vehicle as needed.
• Conducts data collection for use in statistical and workload reporting.
• Performs additional duties as assigned to support operational needs.

Requirements

• Minimum four years of supervisory experience in comparable service-activity environments.
• Demonstrated ability to exercise independent, sound judgment in managing day-to-day operational matters.
• Knowledge of file maintenance methods and procedures.
• Working knowledge of personal computer operation and standard applications.
• Ability to collect, record, and organize data for productivity or workload reports.
• Neat, professional personal appearance.
• Effective communication skills, both verbal and written.
• Current and valid driver’s license authorizing operation of contractor-owned or Government-furnished vehicles as required.