Support Services Assistant

About the role

Provides administrative support to the Lending, Member Solutions, Mortgage Departments, and other departments as assigned, enabling them to focus on core responsibilities.

Responsibilities

• 45% – Assists departments in the organization and scanning of member loan and various other files.
• 25% – Completes data entry duties and projects as assigned.
• 15% – Assists with phone and reception coverage and the answering of basic and initial questions.
• 10% – Assists as needed on projects as assigned.
• 5% – Performs other job-related duties as assigned.

Requirements

• Three to five years of similar or related experience.
• A high school education or GED.
• Valid driver’s license.

Skills

• Excellent organizational and editing skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Advanced working knowledge of credit union operations and terminology.
• Strong interpersonal skills for frequent internal and external contact, requiring diplomacy, tact, and confidentiality.

Physical Requirements

• Some lifting required (up to 30 pounds).
• Continuous sitting; occasional standing and walking.
• Finger dexterity while using a computer.
• Occasional talking and hearing in person and on the telephone.
• Continuous clarity of vision at 20 inches or less and at 20 feet or more.

Work Environment

Exposed to potentially hazardous conditions, such as robbery.

Rogue Credit Union is a drug-free workplace and requires a drug screening test within 48 hours of employment offer.