Support Project Manager/Lead

About the role

We are looking for an experienced Support Project Manager/Lead to oversee infrastructure-focused initiatives for a business in the credit agencies industry. This role is based in Houston, Texas, and is a Long-term Contract position suited for someone who is detail oriented and can coordinate cross-functional work, guide project execution, and maintain alignment with operational goals. The ideal candidate will bring a strong background in cloud environments, structured project delivery, and stakeholder communication while supporting change initiatives and established best practices.

Responsibilities

• Lead infrastructure-related projects from planning through execution, ensuring timelines, scope, and deliverables remain on track.
• Coordinate with technical teams, business stakeholders, and vendors to support project progress and resolve delivery issues effectively.
• Manage project documentation, status reporting, and communication plans to keep leadership informed of milestones and risks.
• Support change management activities by helping teams adopt new processes, tools, and operational improvements.
• Oversee contract-related coordination and ensure external partners meet agreed project expectations and service commitments.
• Collaborate with teams working in cloud-based environments, including Microsoft Azure, to support implementation and operational objectives.
• Promote Agile Scrum practices where appropriate to improve transparency, adaptability, and team collaboration.
• Monitor compliance with internal standards, auditing expectations, and industry best practices across project activities.

Requirements

• Demonstrated experience managing infrastructure or technical support projects in a structured business environment.
• Strong working knowledge of cloud technologies, with practical exposure to Microsoft Azure.
• Familiarity with content management systems and the ability to coordinate related project activities.
• Experience supporting contract management, vendor coordination, and project governance processes.
• Understanding of Agile Scrum methodologies and the ability to work within iterative delivery models.
• Knowledge of change management principles and experience guiding teams through operational or technical updates.
• Ability to interpret technical concepts, including coding-related discussions, and communicate clearly with both technical and non-technical stakeholders.
• Strong organizational, reporting, and stakeholder management skills with attention to detail.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.