Project Support Lead

Responsibilities

• Strengthen Project Execution Support
• Actively support projects by managing deliverable tracking, maintaining documentation, assisting with closeout activities, and coordinating follow-ups across teams
• Determine where direct, hands-on support will improve flow, reliability, and follow-through in project workflows
• Ensure critical execution details are organized, visible, and progressing as expected
• Enable Project Managers
• Take ownership of routine coordination and follow-through tasks that do not require PM-level involvement
• Prepare status updates, summaries, and action trackers that support informed decision-making
• Allow Project Managers to remain focused on leadership, stakeholder engagement, and risk management
• Drive Consistency and Visibility
• Implement and maintain tracking tools, templates, and communication practices
• Improve visibility into commitments, milestones, and outstanding actions
• Support timely and organized project closeout activities
• Lead and Guide Project Support Resources
• Provide clear direction, prioritization, and context to Project Support Specialists
• Step in directly when workload, complexity, or timing requires experienced, hands-on support
• Improve the Support Model Over Time
• Identify recurring coordination challenges and adjust processes accordingly
• Balance immediate execution demands with longer-term improvements to how project support is delivered

Qualifications

• Typically 5–9 years of experience in project coordination, project controls, operations support, or a related role within an engineering, construction, or professional services environment
• Demonstrated experience working closely with Project Managers and cross-functional technical teams
• Prominent ability to operate effectively in evolving or partially defined environments, including assessing needs, identifying gaps, and developing practical solutions without step-by-step direction
• Strong organizational, analytical, and follow-through skills, with the ability to manage multiple workstreams and shifting priorities
• Effective communicator with the ability to synthesize information and provide clear, concise updates for project teams and leadership
• Customer-service-oriented mindset with a focus on enabling project teams and improving execution consistency
• Formal education preferred in Business, Project Management, or a related field; equivalent experience, training, or professional development will also be considered