Support Logistics Associate

Role And Responsibilities

• Manage the cleaning, configuration, preparation, and shipping of Loan radios and accessories.
• Receive, unpack, and process internal RMAs (Return Merchandise Authorizations).
• Assist with RMA shipments as needed, with primary responsibility held by the Shipping team; assist in packing and shipping outbound customer orders during periods of high demand with manager's approval.
• Oversee all aspects of outbound domestic and international shipments, including inspection, packing, and paperwork preparation.
• Maintain and manage Loan Inventory facilities and associated items.
• Conduct routine, monthly inventory audits, ensuring physical equipment counts match inventory software counts and loan inventory is neatly organized.
• Unpack and inspect incoming packages, ensuring all items are properly accounted for, in good, working order, cleaned, and stored in an organized manner.
• Manage inventory of packaging materials.
• Handle the packaging of products for shipment, as well as the coordination of transportation and carrier services.
• Ensure on-time delivery schedules and communicate tracking information for all shipments.
• Occasionally support the SE team in local and remote testing excursions, including equipment preparation, transportation, test site setup/teardown, and testing participation.

Required Qualifications

• Minimum High School Diploma or GED.
• Minimum 1 year of experience in a manufacturing environment and/or shipping and receiving.
• Effective communication skills, both verbal and written.
• Internet skills, including use of email, group messaging, and digital data collection.
• Valid Driver’s License.
• Willingness to travel occasionally.
• NOTE - Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.
• All employment is contingent upon the successful clearance of a background check and drug test.

Preferred Knowledge, Skills And Abilities

• Experience with FedEx, UPS, and DHL systems and software.
• Experience shipping commercial goods to international destinations.
• Detail oriented and self-motivated.
• Demonstrate a strong focus on maintaining cleanliness in all work areas.