Support Coordinator - Urology Clinic - Full Time 8 Hour Days (Non-Exempt) (Union)
University of Southern California · Los Angeles, CA · 1 mo ago
Information TechnologyFull-time
Job Accountabilities
- Performs a variety of tasks associated with the dental management system, including patient registration, insurance authorization and/or verification, and patient scheduling.
- Works closely with patients and dentists to arrange comprehensive treatment planning.
- Schedules patient appointments and monitors patient flow.
Preferred Qualifications
- Preferred Education: Associate's Degree
- Preferred Experience: 3 years
- Preferred Expertise: Knowledge of dental management software, particularly axiUm. Experience working with basic contracts. Working knowledge of MS Office, particularly word, Excel, PowerPoint, and outlook. Fluent bilingual English and Spanish speaker.
Skills
- Administrative: Answer telephones
- Assemble and organize numerical data
- Clinical documentation
- Communicate with others to gather information
- Customer service
- Gather data
- Maintain filing systems
- Prioritize different projects
- Read handwritten text
- Schedule appointments
- Understand and apply policies and procedures
- Use database and/or word processing software
Minimum Qualifications
- Minimum Education: High school or equivalent
- Minimum Experience: 2 years
- Minimum Field of Expertise: Demonstrated experience in dental management and dental secretarial assistance. Working knowledge of HIPAA compliance. Demonstrated excellent interpersonal customer service, and telephone skills. Demonstrated ability to multi-task. Working knowledge of dental terminology and PPO and Denti-Cal and health insurance. Ability to work scheduled evening and weekend shifts. Demonstrated team-oriented and collaborative work style. Demonstrated experience in a high volume, fast paced environment.