Support Communication Strategy and Website Technology Improvements - Jamaica

Eligibility

Must be at least 18 years of age.

Must be a U.S. citizen.

Activity/project background

The Caribbean Christian Centre for the Deaf (CCCD) is an organization in Jamaica that provides the deaf with an accessible education and authentic community through the operation of three residential schools and one Deaf village. For over 60 years, students have been able to learn sign language, gain an education, obtain vocational skills, and be integrated into wider society. However, many will graduate and have nowhere to go due to overall lack of awareness, rights, and accessibility for the Deaf in Jamaica. The Deaf village has apartments, a church, a woodworking shop, a community center, and the ability to employ and find gainful employment for its members. Within the disabilities sector, CCCD is well known internationally; however, awareness of its work remains limited outside this community. As CCCD seeks to expand its visibility, strengthen its public presence in Jamaica, and diversify funding opportunities, the organization is prioritizing improvements to its website and overall communications strategy. CCCD hopes to better communicate Deaf culture, highlight programs and services, and reach new audiences. As part of this effort, the organization is exploring how emerging technologies, including AI supported tools, could enhance accessibility, user experience, and the delivery of sign language related content.

Engagement and tasks

• Collaborate with CCCD to assess current website structure, content, and user experience, with attention to accessibility needs for Deaf users
• Co-develop a strategic communications plan that outlines key messages, priority audiences, and recommended improvements to CCCD’s digital presence
• Advise on and conduct website enhancements that improve clarity, engagement, and navigation, and outline possible pathways for integration of AI supported accessibility tools
• Create draft content, templates, or guidelines that strengthen CCCD’s online storytelling and highlight programs, services, and Deaf culture
• Build CCCD capacity by training its team members to update website content, manage communication workflows, and understand foundational concepts related to AI supported features they may pursue

Essential Qualifications

• Education: Bachelor's degree in communications, marketing, information technology, or related field
• Experience: 1 year with website management or content development
• Developing or improving digital communication materials such as webpages, newsletters, or online campaigns, with ability to integrate website content, user experience considerations, and emerging technology considerations

Intercultural skills and motivation

• Flexible
• Strong cross-cultural agility
• High tolerance for ambiguity
• Able to work independently
• Resourceful
• Creative
• Genuinely motivated and capable to serve virtually