Support Broker (Case Manager)

Responsibilities

• Support participants' growth and independence by training, supervising, and monitoring staff.
• Build and maintain relationships with agency staff, service providers, and families.
• Aid participants in developing social networks and integrating into the community.
• Help locate and access non-Medicaid resources to achieve Individual Support Plan (ISP) outcomes.
• Provide instruction and counseling for problem-solving and decision-making.
• Advocate for participants and collaborate with relevant organizations.
• Guide participants in planning and implementing support plans (IEP, ISP, etc.).
• Educate and support participants in self-directing services under the Employer of Record Model.
• Assist in budget management and coordinate financial support services for self-directed participants.
• Develop schedules and staff duties for self-directed participants.
• Provide ongoing training on participant-directed responsibilities and reporting.
• Cook up community resources, including healthcare services.
• Aid in securing housing and necessary furnishings.
• Meet billable targets.

Requirements

• The Supports Broker may not work for the VF/EA FMS-Support Broker entity and concurrently as a waiver case manager or for a direct care service organization.
• A high school diploma or equivalent.
• At least 1-year community experience supporting people with disabilities.

Qualifications

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants. Our Supports Broker team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do. We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.

Skills

Self-motivation, ability to build and maintain relationships, strong communication skills, problem-solving abilities, and a passion for helping others.

Benefits

Competitive wages and benefits, flexible time off, professional growth opportunities, and a supportive, inclusive culture.

Pay

N/A

Schedule

N/A