Case Support Manager

About the role

This role is ideal for a professional with a strong law enforcement background who can manage case workflows, support operational activities, and provide technical and administrative support across mission environments.

Responsibilities

• Coordinate case documentation, manage operational data, support system usage
• Collaborate with operators, analysts, and engineers to ensure mission readiness and efficiency

Requirements

• Minimum of five (5+) years of experience in law enforcement
• Demonstrated capability in managing case files, documentation, and operational workflows
• Using Windows OS and Microsoft Office Suite for case management and documentation
• Providing hardware and software support to mission personnel
• Conducting basic system troubleshooting and user support
• Coinciding with technical teams to ensure accurate and timely case updates

Qualifications

• Strong communication, organizational, and analytical skills

Skills

• Managing case files, documentation, and operational workflows
• Serving mission operations through data entry, tracking, and reporting
• Using Windows OS and Microsoft Office Suite for case management and documentation
• Providing hardware and software support to mission personnel
• Conducting basic system troubleshooting and user support
• Coinciding with technical teams to ensure accurate and timely case updates

Benefits

WarCollar Industries, LLC offers generous benefits including:

• Medical insurance premium coverage
• PTO based on billable hours
• Federal holidays plus your birthday
• Matching 401k
• Education reimbursement plus paid training days
• Performance bonuses
• Referral bonuses
• Government shutdown protection
• Monthly team building events plus two major social events annually

Pay

TBD

Schedule

TBD