Support Associate-5

About the Brand

We are an American luxury lifestyle brand founded in 2004, anchored in the casual elegance of American sportswear. Tory Burch’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. Our collections include ready‑to‑wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is our guiding principle, expressed through our collections, company culture, and the Tory Burch Foundation, which provides women entrepreneurs in the United States with access to capital, education, and community.

Role Overview

This role is tailor‑made for a flexible individual who can multitask in a fast‑paced environment with constantly changing priorities, supporting both front‑of‑house and back‑of‑house operations. You should be resourceful, collaborative, highly motivated, efficient, and have a sense of humor.

Day in the Life

• Acting greeter
• Runner
• Cashier
• Answering phones
• Understanding and executing operational policies and procedures
• Packing and unpacking shipments
• Organizing the stock room to support product flow and smooth store operations
• Working with an amazing team of professionals who share a passion for excellence

Requirements

• 1–2 years of experience in a high‑volume, customer‑driven retail environment (stock‑related experience a plus)
• Open availability for a flexible schedule, including overnights, evenings, holidays, and weekend shifts
• Occasional overnight travel may be required
• Ability to lift at least 40 lb and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods

Compensation

The compensation range for this position is $15.00 USD – $15.00 USD, based on relevant experience and work location.

Benefits

• Comprehensive health benefits supporting mental and physical well‑being
• Financial security programs
• Wellness initiatives covering all areas of life
• Generous employee discount and access to exclusive special offers
• Retail Excellence Programs (Styling, Coaching, Brand Ambassador, etc.)
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation

Our Values

• Honesty & kindness
• Integrity & compassion
• Passion & humility
• Excellence & humor

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing