Financial Support Associate 5

Essential Job Functions/Job Duties And Responsibilities

• Manage inventory effectively and collaborate with faculty and vendor representatives.
• Order all books and supplies through the purchasing system.
• Maintain accurate stock levels, conduct regular inventory audits, and facilitate orders.
• Assist students and staff with inquiries, provide guidance on book selections, and ensure a positive shopping experience.
• Assist students with bookstore sales.
• Work with Follett Bookstore for processing and managing off-campus bookstore sales.
• Analyze procurement documents for accessibility compliance requirements related to digital content purchases.
• Cook up vendor compliance documentation such as VPAT, Conformance and Remediation Form, WCAG Checklist, etc.
• Maintain the bookstore inventory report and submit yearly the bookstore inventory to Tennessee Board of Regents.
• Manage and submit all the bookstore sales tax documentations for payment.
• Aid Student Services with orientation to provide information to students regarding bookstore sales.
• Maintain book cost sales report.
• Occasionally travel to off-campus locations and/or events.

Receiving

• Receive all purchase orders in Jaggaer and submit any invoices needed for payment.
• Assist in all package deliveries.
• Maintain all information regarding utilities, storm water, and phone usage invoices and provide reports needed for reporting.
• Receive all capital projects, supplies, and equipment items and submit documents.
• Process several reports on procurement purchases to Tennessee Board of Regents.
• Process and manage all year-end closing and open encumbrance reports.
• Work closely with TBR to enter transactions in Jaggaer.
• Process all change order requests.
• Perform other duties as assigned.

Minimum Requirements

• Average of 2 years of receiving, purchasing, and/or office environment experience with an associate degree, or 4 years of receiving and/or office experience with a high school/GED equivalent.
• Demonstrated ability to consistently meet deadlines and submit accurate reports with close attention to details.
• Demonstrated experience of time management and organizational skills.
• Ability and willingness to work independently and as part of a team in a fast-paced office environment.
• Ability to organize and prioritize multiple projects at once with minimal direct supervision.
• Ability to read and interpret policies, regulations, and manuals.
• Ability to maintain record-keeping systems.

Preferred Qualifications

• Working knowledge of Banner and Jaggaer electronic purchasing system.
• Prior experience working in higher education.
• Experience using Microsoft Excel and Access.
• Ability to communicate clearly, accurately, and concisely, both verbally and in writing, with high attention to detail.
• Excellent customer service skills.
• Ability to learn and follow the Tennessee College of Applied Technology Nashville’s policies and procedures.
• Ability to learn department-specific software and databases, as well as the ability to accurately perform data entry and retrieval.
• Ability to train and mentor.
• Ability and willingness to work any assigned shift.