Support Associate-2

About the Company

We are an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, our design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. Our collections include ready‑to‑wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is our guiding principle, expressed through our collections, company culture, and the Tory Burch Foundation, which provides women entrepreneurs in the United States with access to capital, education, and community.

Why Join Our Team

When you join us, you become part of a purpose‑led company on an exciting growth journey with the best retail team in the industry. Our culture is welcoming and inclusive—everyone is empowered to make a difference. We pay competitively, reward high performance, and prioritize your overall well‑being with benefits that support mental and physical health, financial security, and overall wellness. Employees enjoy a generous discount on our collections, exclusive special offers, Retail Excellence Programs (Styling, Coaching, Brand Ambassador, etc.), supportive retail leaders, and paid volunteer days through the Tory Burch Foundation.

Role Overview

This role is ideal for a flexible individual who can multitask in a fast‑paced environment with constantly changing priorities, supporting both front‑of‑house and back‑of‑house operations. You should be resourceful, collaborative, highly motivated, efficient, and have a sense of humor.

A Day in the Life

• Acting greeter
• Runner
• Cashier
• Answering phones
• Understanding and executing operational policies and procedures
• Packing/unpacking shipments
• Organizing the stock room to support product flow and smooth store operations

Requirements

• 1–2 years of experience in a high‑volume, customer‑driven retail environment (stock‑related experience a plus)
• Open availability for a flexible schedule, including overnights, evenings, holidays, and weekends
• Occasional overnight travel may be required
• Ability to lift at least 40 lb and perform physical tasks such as carrying, pushing, pulling, squatting, kneeling, twisting, turning, climbing ladders, crawling, reaching, bending, and standing for extended periods

Compensation

The compensation range for this position is $15.00 USD – $15.00 USD. Offers will be based on relevant experience and work location.

Benefits

• Comprehensive health and wellness programs supporting mental and physical health
• Financial security benefits
• Employee discount on all collections and exclusive special offers
• Retail Excellence Programs (Styling, Coaching, Brand Ambassador, etc.)
• Paid volunteer days through the Tory Burch Foundation

Our Values

• Honesty & kindness
• Integrity & compassion
• Passion & humility
• Excellence & humor

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & brand focused – We put ourselves in Tory’s shoes
• Live the values – We show up for each other
• Functional expertise – We’re constantly learning and growing