Support Analyst
WellSky · Overland Park, KS · 4 days ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Support user-facing applications in a fast-paced environment.
- Provide superior client service and ensure outstanding quality resolutions.
- Troubleshoot and document solution operations.
- Ensure the required response and resolution times are met.
- Collaborate with and support other team members.
Required Qualifications
- Bachelor's Degree or equivalent work experience
- At least 0-2 years relevant work experience
Job Expectations
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
Benefits
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year