Support Agreement Office Lead

About the role

Serves as the primary functional lead and trusted advisor in establishing and operationalizing the Support Agreement Management Office within ASA (FM&C).

Responsibilities

• Builds the governance structures, coordination frameworks, and processes necessary for long-term mission success.
• Partners directly with the client to stand up the office, shape its governance model, and ensure all support agreement activity aligns with applicable DoD regulations, including DoDI 4000.19.
• Works closely with internal and external trade partners to ensure compliance and effective oversight of support agreement activities.
• Develops process workflows and Concepts of Operations (CONOPs) to document, standardize, and communicate support agreement procedures.
• Establishes and manages governance frameworks to ensure compliance and effective oversight of all support agreement activities, including audit readiness and regulatory adherence.
• Collaborates with stakeholders to identify, validate, and document requirements, ensuring alignment with the support agreement framework, applicable regulations, and organizational goals.
• Designs and implements end-to-end processes for managing support agreements, emphasizing efficiency, effectiveness, and adherence to DoD best practices.
• Reviews, coordinates, and validates financial instruments related to support agreements (e.g., 7600A/B), ensuring accuracy and compliance.
• Develops and delivers training to client staff and team members on support agreement processes, governance requirements, and applicable DoD regulations, including DoDI 4000.19.
• Supports program development and knowledge transfer activities to ensure consistent, capable management of all active and historical support agreements across the office.
• Prepares executive-level reports, briefings, and presentations for stakeholders at all levels, communicating program status, risks, and recommendations clearly.

Requirements

• The ability to obtain, maintain and access classified information at the Secret level.
• Working knowledge of DoDI 4000.19 and its application to support agreement development, execution, and compliance.
• Familiarity with G-Invoicing and its use in managing reimbursable orders and interagency agreements within the DoD.
• Familiarity with governance frameworks and process improvement methodologies within the DoD environment.
• Demonstrated experience coordinating with internal and external trade partners across a complex DoD stakeholder network.
• Proficient in the Microsoft Office Suite, with demonstrated expertise in Excel (data tracking, reporting, and analysis) and Teams (collaboration and communication).
• SharePoint user experience: ability to navigate, upload, and collaborate within SharePoint environments.
• Ability to develop process workflows and CONOPs that translate complex regulatory and operational requirements into clear, actionable documentation.
• Ability to serve as a trusted advisor to the client — providing subject matter expertise, sound recommendations, and strategic guidance on support agreement policy, governance, and execution.
• Excellent written and verbal communication skills; ability to prepare and deliver briefings to senior leadership.
• Strong organizational skills with the ability to manage competing priorities in a high-tempo environment.
• Proactive and self-directed — identifies issues early, engages stakeholders without waiting to be directed, and drives solutions forward.
• Demonstrated team-player mentality — collaborative, reliable, and committed to shared mission success.
• DoD Financial Management experience highly desired.
• Demonstrated knowledge of DoDI 4000.19 and its application in a DoD or Army environment required.
• Prior experience supporting the U.S. Army or other DoD components required.
• Experience supporting the establishment or operation of a DoD staff office, program office, or governance function strongly preferred.
• Familiarity with DoD Financial Management, reimbursable funding mechanisms, and interagency agreements preferred.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field required; Master's degree preferred.
• Minimum of eight to ten (8–10) years of relevant experience in DoD support agreement management, governance, or a related discipline; or equivalent combination of education and experience.

Benefits

• Medical
• Dental
• Vision
• Company Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(k) Immediate Vesting
• Professional Development Assistance
• Legal Aid Assistance Program
• Family Planning / Fertility Assistance
• Personal Time Off
• Observance of Federal Holidays

Pay

$100,000 to $130,000, with the final offer contingent on location, skillset, and experience.

Schedule

Not specified.