Administrative Support Lead

SOC Analyst (Security Monitoring)

• Conducts security monitoring activities to detect and respond to potential threats.
• Monitors network traffic and system logs for anomalies.
• Collaborates with IT staff to resolve security incidents.

Systems Administrator (Tier 2/3 Support)

• Provides Tier 2 and Tier 3 support for hardware and software issues.
• Installs, configures, and maintains server environments.
• Performs routine maintenance and troubleshooting of systems.

Service Desk Analyst

• Handles incoming technical support requests from end-users.
• Assists with user account management and password resets.
• Coordinates with IT teams to resolve complex issues.

Program Manager

• Develops and implements project plans.
• Manages project timelines and budgets.
• Communicates project status to stakeholders.

Outreach and Engagement Program Manager

• Plans and executes outreach and engagement initiatives.
• Develops and implements communication strategies.
• Measures program effectiveness and makes improvements.