Support Administrator 2

About the role

We are looking for a detail‑oriented Support Administrator 2 to support transportation and administrative operations in Moon Township, Pennsylvania. This long‑term contract position focuses on maintaining accurate records, reviewing invoices and audits, and helping ensure compliance across linehaul activities. The ideal candidate is comfortable working with Microsoft Office tools, web‑based systems, and operational data while communicating effectively with internal teams and external partners.

Responsibilities

• Maintain and organize transportation documentation, operational records, and administrative files to support daily logistical activities.
• Review invoices, monitor billing accuracy, and research discrepancies to help resolve payment or service issues in a timely manner.
• Track operational data using Excel, Outlook, Teams, and other Microsoft‑based tools to support reporting and follow‑up activities.
• Assist with audits by gathering required records, validating information, and helping ensure adherence to company procedures and compliance standards.
• Monitor workflows through internal and web‑based applications, identifying exceptions and escalating concerns when needed.
• Prepare recurring reports and summaries on a monthly basis using data analysis tools such as Excel and Power BI.
• Coordinate with transportation service providers, internal departments, and external agencies to support renewals, documentation, and issue resolution.
• Provide general administrative support, including communication management, record updates, and follow‑through on operational requests.

Requirements

• Experience in administrative support, transportation operations, logistics coordination, or a related business support function.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and other common Microsoft technologies.
• Ability to review invoices, analyze data, and identify inconsistencies with strong attention to detail.
• Familiarity with audit support, compliance tracking, and documentation management practices.
• Strong written communication skills with the ability to interact professionally with internal stakeholders and external partners.
• Effective time management skills with the ability to handle multiple priorities and meet recurring deadlines.
• Experience using monitoring tools, reporting platforms, or web‑based applications in an operational environment.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.

Schedule

Overnight shift: 8 pm – 4 am