Supply & Demand Operations Administrator

About the role

Toyota's Central Atlantic Region's Demand & Supply Department is seeking a Demand & Supply Administrator. Reporting to the Demand & Supply Manager, this role supports the department's goal of optimizing vehicle distribution and enhancing dealer satisfaction through accurate, timely, and efficient processes. The administrator will manage allocation and logistics of wholesale vehicles, ensuring smooth coordination between dealerships, transportation, and internal teams.

Responsibilities

• Administer various aspects of vehicle services including fulfillment of associate lease vehicle requests, annual vehicle registration renewals, and VSPP certificate distribution
• Update department Dealer Daily with current reference materials including the production order
• Assist dealers with trades, RDR reversals, vehicle inquiries, TRAC flips, and requests for Priority Shipments
• Administer the process to pull vehicles including demos, pool vehicles, marketing/promotional vehicles, and TSPP replacement vehicles
• Serve as the primary contact for dealer and field traveler communications, addressing inquiries and resolving transportation or vehicle condition issues
• Manage new vehicle orders, changes, and tracking to ensure timely delivery to the correct dealerships
• Coordinate vehicle transfers during dealership ownership changes, including tracking and deviating units as needed
• Handle miscellaneous requests such as buybacks, PPO changes, and Monroney label updates
• Collaborate with logistics, transportation companies, and dealership personnel to resolve issues and improve processes
• Identify trends and recommend process improvements to enhance efficiency and accuracy

Requirements

• High School Diploma or higher
• Excellent organizational skills with high attention to detail and ability to execute on specific deadlines
• Proven experience in office management or administrative leadership role
• Strong Microsoft skills including Excel, Outlook, Word, Teams, and PowerPoint
• Demonstrated ability to effectively multi-task across diverse projects while proactively anticipating challenges and implementing timely solutions
• Strong knowledge of supporting departments and organizations with operations policies and procedures

Preferred qualifications

• Experience in automotive, logistics, or supply chain support roles with demonstrated attention to detail and problem-solving skills
• Tableau experience

Benefits

• Work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools, and more
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Medical, dental, vision, and basic life insurance coverage for employees and their families
• Company 401(k) plan enrollment

Pay

The annual base salary range for this position is $52,500.00 - $85,300.00.